082 365 0629 emilio@heartlinc.co.za


HeartLinc® provides a holistic and client-orientated approach to organisation and leadership development products and services for individuals and teams, delivered via professional and ethical business practices


We offer programmes which target identified customer needs for individuals and groups, and focused on “Restoring Humanity in the Workplace”. These include,

Assessments for Self-Discovery

  • Personality, Emotional Intelligence, Cognitive Functioning
  • Team Effectiveness
  • Change Readiness for Building Wealth

Behavioural Insights

  • Fundamentals of Behavioural Economics in Private & Public Sector
  • Governing Dynamics – solving Cooperation and Coordination Dilemmas in Organisations and Society
  • Diagnostic Research Experiments to solve recurring behavioural or social dilemmas

Organisation Development Programme

  • Fundamentals of Behavioural Economics and Decision-making Dynamics under risk and uncertainty
  • Team Development Roadmap to improve Personal & Organisation Effectiveness
  • Change Management and Leadership – Tool and Practices to leading and building sustainable change capability

Behavioural Coaching

  • For Personal Development
  • For Building Wealth and pursuit of Financial Independence

Core areas of Organisational Development focus include:

Assessment Phase

This phase is to ensure a thorough diagnosis of the client’s needs and includes use of psychometric testing in the following areas,

Myers-Briggs Type Indicator (MBTi)

Uses the personality theory to assess an individual’s preferences in 4 dichotomies i.e.

  1. Where do we get our energy from
  2. How do we process information
  3. How do we make decisions
  4. How do we organise our world

Emotional Intelligence (EQi)

Describes emotional and social skills that influence the way individuals perceive and express themselves, develop and maintain social relationships, cope with challenges and work related stress or utilise emotional information when problem solving or making decisions in an effective manner. Emotional Intelligence influences individual well-being and performance at work.

Cognitive Process Profile (CPP)

Describes the work environment which governs how an individual applies his/her judgment in decision-making where the work environment is complex and dynamic. Using simulation exercises, individuals are monitored on their ability to explore, link, structure, transform, remember, learn and clarify information under conditions of uncertainty. The CPP provides development guidelines for individuals, thus unlocking their reasoning and full potential for processing intricate information at work.

Fifteen Factor Personality Question Emotional Intelligence (EQi) aire Plus (15FQ+)

The 15FQ+ was designed for use in industrial and organisational settings and provides an occupational orientated personality test. In addition, the assesses a number of criterion measures such as Emotional Intelligence, Team Role, Management and Subordinate styles and an “Attitude to Work” scale.

Data Points

Identify and guide critical financial behaviours through grounded assessments and coaching in building the capability of advisers to  improve the  Wealth Potential, Financial Perspectives and Investor Preferences of their clients

Evaluation and Feedback phase

  • Use evidence-based written feedback and evaluation which identify the pillars for sustaining the solutions and practices.
  • Quantitative and Qualitative pre and post assessment process for evaluation.

Development Phase

Through a thorough analysis of the business direction, we offer behavioural solutions which target identified client needs for individuals, teams and the organisation.  These include the following specific areas of development,


  • Self-Awareness, Emotional Intelligence and Stress Management
  • Powerful Conversations (Communication and Listening Skills)
  • Decision Making under Uncertainty and Risk
  • Problem Solving, Direction and Sharing Information


  • Decision-making and Team Effectiveness
  • Conflict Resolution
  • Managing Change and Successful Transitions
  • High Performance through Valuing Differences and Diversity in Teams
  • Fostering Social Capital through Relationships and Networks across Functional Departments
  • Situational Leadership, Coaching and Mentoring


  • Strategic Business Planning with People Alignment
  • Cultural Awareness, Building Trust and Overcoming Limitations
  • Organisational Renewal